- Introduction
GlowFate (“we,” “us,” or “our”) operates the website https://glowfate.com (the “Site”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
We operate as a small business based in HK,China. By using our site, you consent to the data practices described in this policy.
- Information We Collect
We collect information that you provide directly to us, as well as automatically through your use of our site.
Personal Information You Provide:
Contact details (name, email address, shipping/billing address, phone number)
Payment information (processed securely via PayPal or Stripe – we do not store full credit card numbers)
Order history and preferences
Communications with our customer service
Product reviews or photos you voluntarily submit (including images featuring our phone cases)
Automatically Collected Information:
Device information (IP address, browser type, operating system)
Usage data (pages visited, time spent, click patterns)
Abandoned cart information (to remind you of incomplete purchases)
Cookies and tracking technologies (see Section 5)
- How We Use Your Information
We use your information for the following purposes:
To process and fulfill your orders (including shipping and payment confirmation)
To send you abandoned cart recovery emails if you leave items in your cart
To communicate with you about orders, products, and promotions (you may opt out at any time)
To improve our website, products, and customer experience
To prevent fraud and enhance security
To display customer reviews and photos (with your permission)
To comply with legal obligations
- Sharing Your Information
We do not sell your personal information. We may share your data with:
Service Providers:
Payment processors: PayPal, Stripe
Shipping carriers: USPS, YunExpress (Yuntrack)
“such as Klaviyo or Mailchimp (if used)”]
Analytics tools: Google Analytics, Meta Pixel，
All service providers operate under strict confidentiality agreements.
Legal Compliance: When required by law or to protect our rights.
Business Transfers: In connection with a merger, sale, or acquisition.
- Cookies & Tracking Technologies
We use cookies and similar technologies to:
Remember your preferences and shopping cart
Analyze site traffic and performance (using tools like Google Analytics)
Deliver targeted advertisements (e.g., via Meta/Facebook ads) with your consent, where required
You can manage cookie preferences through your browser settings. For users in the EU/UK, we will request explicit consent before placing non-essential cookies.
- Your Privacy Rights
Depending on your location (e.g., California, EU, UK, Australia), you may have the right to:
Access, correct, or delete your personal information
Opt out of marketing communications
Restrict or object to certain data processing
Data portability
To exercise these rights, contact us at shine@glowfate.com. We will respond within 30 days.
If you are in the EU/UK, you also have the right to lodge a complaint with your local data protection authority.
- Data Security
We implement reasonable security measures to protect your information, including SSL encryption and secure payment gateways (PayPal, Stripe). However, no method of transmission over the internet is 100% secure. By using our site, you acknowledge this risk. - International Transfers
If you are accessing our site from outside the country where our servers are located (currently [你的国家] ), your data may be transferred to and processed in countries with different data protection laws. By placing an order, you consent to such transfers. - Children’s Privacy
Our site is not intended for children under 16. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 16, we will delete it immediately. - Third-Party Links
Our site may contain links to third-party websites (e.g., social media, payment pages). We are not responsible for their privacy practices. We encourage you to read their privacy policies. - Changes to This Policy
We may update this Privacy Policy periodically. The latest version will be posted on this page with an updated “Last Revised” date. We will notify you of material changes via email or a notice on our website. - Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us at:
Email: shine@glowfate.com
Mailing Address:Address: Easey Commercial building 253-261Hennessy road, wan chai HK
GlowFate